They do everything you tell them to do. Even if you don’t realize what you’re telling them to do.

During the pandemic I put a sticky note on my computer that read: “The computer is doing EXACTLY what you’re telling it to do.”

It served as a gentle reminder to find the root cause of whatever I did that was preventing the computer from functioning the way I intended. Fully 100% of the time it was user error – my intentions did not translate properly from brain to screen, and I did not realize it.

There’s a root cause for everything that ails us.

Focus. Find it. Fix it.